Six Sigma Quality focuses on perfecting what is made (e.g. an invoice or a gear) and how it is made (forms, parts, machines, training, testing, etc.). The objective is to design and create a product or service without defects, rework, or errors. GEI helps you define the "right" problem to avoid expending resources where you won't get significant returns. Our comprehensive approach to improvement allows us to apply their "right" tool and improvement approach to any business problem. We work with you to quickly and effectively identify the critical-to-business issues in your operation. We then apply FAST Improvement to achieve breakthrough results, with incredible speed, in customer satisfaction and financial performance. We offer a flexible approach to operations improvement; we can teach you, do it with you, do it for you, or any combination of the three. We can "Just Do It" -- leading critical projects and/or provide you the training and support needed to build your internal capability. Our bias is toward action. GEI creates an extreme sense of urgency. Our consultants are all seasoned, hands-on professionals, who are very effective at identifying barriers to improvement and then removing them to get results.
total quality management tqm